Find the busywork, then remove it
The most expensive hours in a small business are the ones spent moving information from one place to another: retyping a web enquiry into the CRM, chasing a deposit, building the same weekly report, sending the same follow-up email. None of it needs a person, and all of it is where mistakes happen.
We start with a short audit of how work actually flows through your business, then automate the handoffs in order of payback. Most clients see the first automation live within a week, and the pattern compounds: each one frees time to fix the next.
The tools we work with
We build on n8n when you want to own the automation and keep data in your hands, and on Zapier or Make when speed and simplicity matter more. We set up and integrate CRMs such as HubSpot, Pipedrive and GoHighLevel, connect accounting tools like QuickBooks, calendars, email platforms, payment providers and the custom APIs behind your own systems.
- Lead capture to CRM with instant, personalized follow-up in the enquirer's language
- Quote, invoice and payment reminders that run themselves
- Scheduling and booking flows with confirmations and no-show reduction
- Marketing email sequences triggered by real behaviour
- Live dashboards that pull sales, ads and operations numbers into one view
The custom punch-clock and reporting tools we built for Paysagement Pierre Perrier show how automation and a small piece of custom software can replace an entire manual routine.
Built to keep running
An automation that silently fails is worse than none. Every workflow we build has error handling, alerts when something breaks, logs you can read, and documentation that explains what runs and why. We keep credentials in your accounts, so nothing depends on us, and we test each flow with real edge cases before it goes live.
Where a step needs judgement, for example classifying a message or drafting a reply, we add an AI step with a human check, rather than pretending a rule can cover every case.
What automation costs
Individual automations are the most accessible thing we sell: many are scoped and built within days. A full CRM setup with pipeline, follow-ups and reporting is a larger project, usually a few weeks. We quote fixed prices per workflow or per phase, and the tools themselves carry modest monthly costs that we help you keep down.
Start by listing the tasks you repeat every week in the project form. We will come back with which ones to automate first and what each would save.